Support Center
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Frequently asked questions
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Send us a help request
Tell us what's going on and our team will get back to you fast. For urgent security concerns, use the "Security concern" category for priority handling.
Customer service hours
- Monday – Friday24 hours
- Saturday – Sunday09:00 – 22:00 UTC
- Public holidaysLimited coverage
Priority response: Security and account-access tickets are answered within 1 hour during service hours.